Terms & Conditions

Please read our Terms & Conditions carefully. We sometimes have to change our terms and conditions, so please do not assume that the same terms will apply to future orders.

This website is owned and operated by:

Lancaster Wines Limited t/a Lancaster Wine Company
138/140 Greaves Road, Lancaster LA1 4UW
Company registration number: 8485580 England.  VAT Number 161817606

Ordering By Phone

Shop Telephone Number: 01524 874406
Your call will be answered by owner Barry Howarth or a member of our shop team.   Shop opening hours are 11am to 7.30pm Tuesday to Saturday, 11am to 4pm Sunday. Closed Monday. Outside these hours you can place an order on our website or leave your telephone number on our ansaphone and we will call you back, when we are back in the shop.

Ordering Online

Buying online is quick, easy and secure. We will keep in touch, when required by telephone or email. Free local delivery is available in the Lancaster area.  National delivery £9.95 up to 20kg, along with Collect from our store option, where we will have it ready for you.

Ordering In Person

You can place an order at our shop for free local delivery within the Lancaster area dependant on Postcode. (T & C apply).  And for national delivery £13.00

Delivery & Returns

By placing an order on our website you confirm that you are at least 18 years old. We reserve the right not to deliver if we are unsure of this.

Payment

You can pay online via debit card, Visa, American Express and MasterCard.  Payment via PayPal is accepted for online orders only.

Queries or Complaints

Should you have a query regarding delivery or faulty wines, please telephone on 01524 874406 or contact us online.

Cancellation of Orders

If you would like to cancel an order you have made on our website, please contact us as soon as possible, either via the contact form on our website or telephone on 01524 874406.

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Lancaster Wines Limited t/a Lancaster Wine Company and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of Lancaster Wines Limited t/a Lancaster Wine Company. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Lancaster Wines Limited t/a Lancaster Wine Company takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Copyright

This website and its content is copyright of Lancaster Wines Limited t/a Lancaster Wine Company – © Lancaster Wine Company 2019. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

You may print or download to a local hard disk extracts for your personal and non-commercial use only;
You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material;
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.